Dress Code and Uniform Policy
OVERVIEW
This policy applies to all employees of Super Good Group (“the Company”) and outlines the Company expectations in relation to minimum standards of dress at work. This policy aims to make clear the requirements in place to maintain a consistent professional appearance when representing the Company brand to customers, clients, and other parties.
It also sets out details of Personal Protective Equipment (PPE) that must be worn to help protect the employee’s health and safety.
OPERATION
This purpose of this policy is to make it clear what the Company expects from employees in relation to standards of dress and appearance. Employees are required to be familiar with, and comply with the terms of this policy at all times, failure to do so may result in disciplinary action.
In so far as this policy imposes any obligations on the Company, those obligations are not contractual and do not give rise to any contractual rights. To the extent that this policy describes benefits and entitlements for employees, they are discretionary in nature and are also not intended to be contractual. The terms and conditions of employment that are intended to be contractual are set out in an employee’s written employment contract.
The Company may unilaterally introduce, vary, remove or replace this policy at any time.
DRESS CODE
The standards expected of employees include:
• Employees must dress in an appropriate manner and to ensure that appearance is presentable, clean, neat and tidy (including but not limited to wearing any uniform that is required of you by the Company).
• Clothing should not be branded with other company logos or offensive slogans or images.
• Clothing should be well maintained, clean, ironed and free from stains and tears.
FRONT OF HOUSE:
• Black shirt or t-shirt. Black pants or jeans.
• Black closed toe shoes
KITCHEN STAFF
• Protective Shoes/Boots that provide grip
• Chef jacket or similar
• Clean Apron
• The following clothing will not be accepted:
o Sheer material
o Hoodies and sweatpants (exemptions are made for Snake Gully Hut/Delivery Shifts)
o Dresses and skirts that sit more than 10cm above the knee
o Singlets or tank tops
o Ripped or frayed clothing
o Balaclavas (not including religious headpieces)
o Sandals or open-toe footwear
• Shoes should be black for all Front of House staff.
• If employees are required to wear a lanyard or identification badge, it should be clearly displayed, their own and legible.
• Jewellery and body piercings must be minimal.
• Tattoos with violent or offensive images/words should be covered (for example, weapons, naked bodies) – when in a work setting that is client facing
• All staff are required to adhere to a high standard of personal hygiene including:
o Hair should be clean, tidy, and if hair is long enough to be tied-back, then it must be tied or covered with appropriate head/hair protection
o Nails must be kept short, clean, free from polish that can chip.
o Facial hair neatly trimmed.
o Body odour should be minimised as much as reasonably possible, with perfumes to be used discretely to prevent any adverse reactions to fumes by clients or other staff.
o Oral hygiene should also be maintained, as chewing gum is not acceptable during shift, whether you are visible to the public or not.
• Casual or Themed dress is permitted on workdays when promoted by management. ie. Retro Day. Snowgie Awards Night. etc.
• Makeup should be discrete
UNIFORM POLICY
• At times promotional clothing is provided to employees at commencement of employment, these items will remain the property of Super Good Group. Upon termination of employment uniforms will be returned to management.
• Uniforms must be kept in good condition and clean at the commencement of each shift. It is the responsibility of employees to maintain their uniform and report uniform faults or new uniform requests to management.
• Some wear and tear can be expected over time i.e. fading, however wilful or deliberate damage will be investigated and can result in disciplinary action.
• Employees are required to act professionally when wearing the Company’s uniform in public at all times in accordance with our Code of Conduct. Employees are to avoid posting on social media wearing their uniform.
PERSONAL PROTECTIVE EQUIPMENT (PPE)
As the Company operates within the food industry, there are strict Work Health Safety and Hygiene standards that must be adhered to by all Company employees.
• Employees must adhere to the mandatory PPE such as long sleeves, gloves, masks, footwear and eye protection that are required to be worn when completing cleaning tasks using chemicals, hot or boiling water or where directed by management.
• Food handling staff must not wear any items that can compromise food or create a risk to their safety or the safety of others when operating company equipment, such as scarves, excessive jewellery, hats etc
• Failure to adhere to use of PPE can result in removal of employee from a venue and disciplinary action.
DISCIPLINARY CONSEQUENCES
Failure to comply with this policy may result in disciplinary action up to and including termination of your employment.
OTHER POLICIES
Employees and are encouraged to read this policy in conjunction with other relevant Company policies, including:
• Code of Conduct
• Equal Employment Opportunity and Anti-Discrimination Policy